Milo, a new CEO, is excellent at setting and implementing goals, policies, and structure. Milo is quite proud of the strategic successes he's had in his brief time as CEO. However, many of the employees seem unmotivated and are responding in ways he didn't expect. What should Milo do$?$

Multiple Choice

He should use the principles of OB to better understand the workers.

He should vertically integrate to increase the profitability of key products.

He should take a personality assessment to become more self$-$aware.

He should examine his perceptions to make judgments and decisions.