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31. One way to icrease a. reduce costs market share is to lower prices, and tdhe best way to lower prices i promote self-training d uplate to lates techeologies 32. Which of tde following is consisereds seastegic abrastage of the fine-maover a. Technological ineracy b Superior beand name e. High market value d.Guarantoed long-term saccess 33. Which of the follewing patents does Priceline.com Mold thes prevents competions frome anr business space? entering its a. One-click online ing b Halfprce produd nch s. Oaline reverse auctioning .Zero processing foe 34, Jre expenses incurred when customer stops buying and starts buying it from another product or vice tom a. Marginal costs e. Opportunity costs b. Standand costs SO d.Switching costs 35. Ajs a body of clients that is large cmough to stract many other clients a. client subsystemb client set c. critical alliance d. critical mass 56.refers tothe competitive advantage that a co product or service is better than its competitors y can achieve by pesaligasinmais b. Product differentiation a. Product segmentation c Product validation Prodact specification product or service to increase its value to the h Enhancement of exinting prodacts or services 37.-refers to an organization's initiative of adding to a. Scaling value c Appreciation of existing products or services d. lacrementing vale 38. provide cusomers with cheager combined service and the comvenience of one-sop shping a. Alliances b. Prosotypes e. Automations d. Parameters 39 On the web, an example of alliances is a(n) b. online analytical agreemen a. affiliate program c.object-oriented program d. progressive task agreement