. Mr. Smith is the general manager of ToyComp Ltd, a medium sized company in the...

 

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а. Mr. Smith is the general manager of ToyComp Ltd, a medium sized company in the toys and games business. Currently, the company has several applications to manage information for decision support. However, these applications are somewhat makeshift and unsophisticated as many of them have been developed in house using basic application environments like Microsoft Excel. Each application is used to support specific functions and the respective decisions taken at the various departments. Mr. Smith believes that it's time to procure new proper information systems and communication systems, but he is not sure what to buy. He has identified room for improvements when it comes to keeping track of customer orders and delivery requirements. At the other end, procurements from suppliers needs better support. Material and manufacturing could also use better decision support. In addition, inventory and the related operations need to be streamlined, both from a financial and quality point of view. What Management Information Systems (MIS) does Mr. Smith need to improve operations? Select all alternatives that apply. Customer Relationships Management system Purchase Management System Material Requirement Planning system Manufacturing Planning System Inventory Management System OWarehouse Management System b. Suppose Mr. Smith has successfully implemented new Management Information Systems, but he has now realized that there are some challanges regarding communications. The new systems have many possibilities in sending and retrieving data, which he find somewhat overwhelming. Currently, the company is only sending and receiving information by telephone and fax to and from the suppliers and customers. Most customers are however large companies and they have all possibilities to use Electronic Data Interchange (EDI). The benefits of EDI is however not obvious for Mr. Smith and why ToyComp should invest in the technology/application. Regaring an investment in EDI communication technology, what advice would you give Mr. Smith? Select the alternative that applies. The investment is not very costly and will in all circumstances have a major cost benefits. The investment is quite high and is only profitable if many transactions are done each day that can benefit from the technology. Regardless of the amount of transactions, the investment is always going to pay off. The manual work associated with data exchange is of benefit for ToyCom as it is much more reliable than receiving by EDI. а. Mr. Smith is the general manager of ToyComp Ltd, a medium sized company in the toys and games business. Currently, the company has several applications to manage information for decision support. However, these applications are somewhat makeshift and unsophisticated as many of them have been developed in house using basic application environments like Microsoft Excel. Each application is used to support specific functions and the respective decisions taken at the various departments. Mr. Smith believes that it's time to procure new proper information systems and communication systems, but he is not sure what to buy. He has identified room for improvements when it comes to keeping track of customer orders and delivery requirements. At the other end, procurements from suppliers needs better support. Material and manufacturing could also use better decision support. In addition, inventory and the related operations need to be streamlined, both from a financial and quality point of view. What Management Information Systems (MIS) does Mr. Smith need to improve operations? Select all alternatives that apply. Customer Relationships Management system Purchase Management System Material Requirement Planning system Manufacturing Planning System Inventory Management System OWarehouse Management System b. Suppose Mr. Smith has successfully implemented new Management Information Systems, but he has now realized that there are some challanges regarding communications. The new systems have many possibilities in sending and retrieving data, which he find somewhat overwhelming. Currently, the company is only sending and receiving information by telephone and fax to and from the suppliers and customers. Most customers are however large companies and they have all possibilities to use Electronic Data Interchange (EDI). The benefits of EDI is however not obvious for Mr. Smith and why ToyComp should invest in the technology/application. Regaring an investment in EDI communication technology, what advice would you give Mr. Smith? Select the alternative that applies. The investment is not very costly and will in all circumstances have a major cost benefits. The investment is quite high and is only profitable if many transactions are done each day that can benefit from the technology. Regardless of the amount of transactions, the investment is always going to pay off. The manual work associated with data exchange is of benefit for ToyCom as it is much more reliable than receiving by EDI.

Answer rating: 100% (QA)

AW4A2a The alternatives that apply are 1 Customer Relationships Management System This system will address the identified need for improvement in keep... View the full answer