Multiple Choice

31. When Echo Sounds, a Bavarian piano manufacturer, pools resources with Americas top piano maker to produce and market pianos, as well as share any profits, this business arrangement is called _____.

a. a direct foreign investment b. licensing c. exporting d. dating e. a joint venture

32. __________ is the primary management function.

A. controlling B. leading C. organizing D. planning E. Spelunking .

33. ____ refers to an individuals ability to interpret and act in appropriate ways in unfamiliar cultural surroundings. a. global awareness b. global empathy c. emotional intelligence d. cultural intelligence (CQ) e. A+B

34. Another company pays us a fee to get the details on how to produce our product and use our product brand/name. This is called _________.

a. exporting b. outsourcing c. licensing d. distributing e. franchising

35. ________ management includes the C-suite. A. top B. middle C. line D. none of the above.

36 ____ is the ability to understand your feelings and the feelings of others, as well as to be sensitive to the feelings of others. a. CQ b. EQ c. IT d. EI e. all the above

37. Nazgul, born and raised here in the States, was dispatched by her company to work in Malaysia for two years as a regional manager. While working in Malaysia she found few of the other businesspeople discriminated against her based-on gender. However, she did experience several discriminating remarks based on her nationality. Her experience illustrates the textbook observation that ____. a. gender discrimination is a myth in Malaysia b. gender is a bigger hurdle than anything c. gender discrimination is a myth d. culture is a bigger hurdle than gender e. none of the above

38. Attitudes have multiple components affective, ______, behavioral.

a. pareto b. cognitive c. proactive d. reactive e. licensable

39. ________ - means we have some expectations of people based on gender, LGBTQ, age, etc.

a. Planning b. Stereotyping c. EI d. CQ e. all the above

40. Employee _______ is how connected we are to our work.

a. satisfaction b. strategy c. retention d. engagement e. senescence . .