MULTIPLE-CHOICE QUESTIONS (10 marks) Answer the following 10 multiple-choice questions. Each question is of equal value and counts one mark. No negative marking will be applied. Jacob is an operations manager who works for a major paper manufacturer that wants to grow their business and still maintain their strong competitive position. The company has made huge investments over the year to create optimum conditions for its employees, complemented by a progressive set of human resources policies and practices. To enhance supply chain visibility, the plant implemented an integrated distribution service to enable a quicker delivery time to customers as soon as online orders have been placed. To ensure that the production line has enough production stock for the various tasks, the business uses a stock-control system whereby it waits for stock levels to reach a predetermined level before they reorder at a fixed quantity. Due to poor delivery and insufficient stock levels, Jacob has decided to implement a new system to ensure better stock control. Jacob wants orders to take place every two weeks (when there are only 500 units left in storage) as well as to keep safety stock. Ideally, it is desired that new stock arrives when stock inventory reaches a certain predetermined minimum level. The table below are for Questions 1 to 3. There is a link between the human resource strategy and work-related stress. The Impact" and "What can be done about it? columns need to be aligned. By using the letters of the alphabet, indicate the effect and resultant action necessary for numbers 1 to 3 in the table below. Causes of stress 1. Staff feel alienated/disaffected. Impact a. Uncertainty may cause staff to resign or become unproductive. c. Staff may perform poorly and become unproductive. e. Staff cannot cope, and the quality of work may suffer. What can be done about it? b. Plan ahead and work together with the staff to solve problems. d. Involve the staff in decision making and use teamwork. f. Change the way that the job is designed 2. Staff become overloaded. 3. Change. Question 1 Staff feeling alienated is most associated with: 1. cand d 2. a and b 3. e and f Question 2 Staff becoming overloaded is most associated with: 1.c and d 2.e and f 3.a and b Question 3 Change is most associated with: 1.a and b 2.c and d 3.e and f Question 4 Increasing the number of tasks on the same level for an individual is known as the number of tasks with increased decision-making capabilities is known as and increasing 1. empowerment; job rotation 2.job enrichment; flexible working 3.job rotation; empowerment 4.job enlargement; job enrichment Question 5 The planning and control system should be able to cope with uncertainty in demand. The paper manufacturing plant is an example of ... demand. 1.dependent 2. independent