need i or When ed group r led an mber, on t ke fair Independent Challenge 2 To work with Carla Marcus, the owner of Sage Realty Services in Winnetka, Illinois. As a member of a team working on the problem of slumping mal estate sales, you have been offering Carla sug- ptions on selling more houses and office space. One solution is to improve customer service and increase referrals. Carla asked the team to gener- ate ideas for trying this solution for six months. Figure 4-17 shows the basic ideas the team gener- ated. Carla asks you to organize this information in an action plan. FIGURE 4-17 Sunna Survey customers Sponsor event for home bos Send links or DVDs of virtual tours Update contact manageme software Do in three stages: March 1-15, May 1-15, and September 1-15 a. Open the PS4-IC2.docx document and follow the steps in the worksheet. b. Proofread the document carefully to fix any grammar or formatting errors, c. Submit the document to your instructor as requested. Real Life Independent Challenge Organize follow-up social events with recent customers -24 groty A Hea An Get Ready Normal St Type your name Independent Challenge 2 Help Sage Realty Services find a solution to a problem. Complete the following steps You Try It 1. Save this file with a new name Click the File tab, click Save As, add your name to the end of the filename, then click Save For example, save this file as PS4-32 Share Rodriguez.dec 2. Get ready Figure 4-17 (duplicated below) shows the ideas for how to try the solution of improving customer service and increasing referrals for six months FIGURE 4-11 Sy Send links DVDs fetal tas de tact m De in the stages March 1-15 Oxgenies follow upscal May 1-15, and September 1-15 3. Now you try it In the following space, identify the objectives and tasks for putting the solution into praction, based on the details shown in Figure 4-17 Click here to identify the objectives and teks In the following table, organize the tasks inte an action plan Action Plan increase real estate sales for Sage Realty O Seavis Objective: Budget: Action Cost Time Schedule Assigned to Start-up expenses Weekly expenses Submit the document to your instructor as requested