Note: Representation of data in a logical and visually appealing manner will improve your chances to score good.

Question 1: Explain what is meant by Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

Question 2: Qureshi Industries are facing low employee commitment towards organizational goals due to which there is a lot of waste. Conduct a logical root cause analysis.

You can make assumptions in a logical manner and please mention any assumption you have taken in written before mapping root cause analysis tools. It is recommended to use at least two known methods of root cause analysis.

Question 3: Critically evaluate Kaizen in ISO and Six Sigma quality management frameworks? How do these frameworks embed quality in an organization?

Question 4: Discuss the role of leadership in TQM, what type of leadership style you will recommended considering current dynamic business environment where change is inevitable rather has become a norm?

Question 5: Data is the new gold, what use of data do you visualise in an organization? Furthermore, a process is said to be in control or stable, if it is in statistical control. A process is in statistical control when all special causes of variation have been removed and only common cause variation remains. Discuss tools and techniques that can be applied for Quality Assurance and Control using Statistical Process Control?