Question: Objective: Describe the steps in the consumer decision-making process for the following items and provide examples of how marketers could positively influence consumers at each

Objective: Describe the steps in the consumer decision-making process for the following items and provide examples of how marketers could positively influence consumers at each step.

Items:

  • A pair of dress shoes
  • A restaurant for a dinner date
  • A computer
  • A pair of jeans
  • A graduate school
  • A soda
  • A dentist

Instructions:

For each item, outline the steps a consumer typically goes through when making a purchase decision.

These steps include:

  • Problem recognition
  • Information search
  • Evaluation of alternatives
  • Purchase decision
  • Post-purchase evaluation

For each step, provide at least one example of how marketers could positively influence the consumer's decision-making process. This could include strategies such as advertising, product design, pricing, or customer service.

Compile your findings into a report

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related Marketing Questions!