Question: Objective: Describe the steps in the consumer decision-making process for the following items and provide examples of how marketers could positively influence consumers at each
Objective: Describe the steps in the consumer decision-making process for the following items and provide examples of how marketers could positively influence consumers at each step.
Items:
- A pair of dress shoes
- A restaurant for a dinner date
- A computer
- A pair of jeans
- A graduate school
- A soda
- A dentist
Instructions:
For each item, outline the steps a consumer typically goes through when making a purchase decision.
These steps include:
- Problem recognition
- Information search
- Evaluation of alternatives
- Purchase decision
- Post-purchase evaluation
For each step, provide at least one example of how marketers could positively influence the consumer's decision-making process. This could include strategies such as advertising, product design, pricing, or customer service.
Compile your findings into a report
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