$???$occurs when knowledge and materials are converted into finished goods and services.

$????$refers to the consumer$$s overall rating of his or her experience

with a company and its products.

$???$makes goods and services available when they are wanted.

$???$ is a measure of how often, when selecting from a product class, a customer purchases a particular brand.

$???$makes goods and services conveniently available.

$???$refers to what consumers perceive they gain from owning or using a product when weighed against the cost of acquiring it$.$

$1.$Form Utility $2.$Satisfaction $3.$Time Utility $4.$Loyalty $5.$Place utility$6.$Customer value