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Management

QUESTION 2 State and explain the two types of "Change communication strategies"? You may use your own words. For the toolbar, press ALT+F10 (PC) or ALT+FN+F10 (Mac). 14px : v U S Arial Paragraph O points QUESTION 1 Victor is the head of a division in a state agency. He has been in his management position for 15 years and has worked his way up to his current position. He brings his many years of experiences and knowledge in a public agency to the table when solving problems. As part of his attempt to make his mark on the division, and to bring in past experiences that he thinks can be of value, Victor proposed numerous ideas for the division at a staff meeting in order to facilitating employee participation that may reduce levels of resistance whilst enhancing commitment to change. His staff-which, in recent years, has become increasingly more diverse in demographics and cultural backgrounds-suggests improvements and changes to his ideas. They are not so sure that his changes are the most appropriate given the overall strategic directions of the department. Furthermore, they are not sure how they can implement strategies when the ideas call for outdated resources and technology. Some of the younger staff members are more vocal and mention recent trends and practices in strategic thinking that could be more beneficial to accomplishing the division goals. Victor views these suggestions as attacks directed at him and as resistance on the part of the staff. He feels like every time he makes a suggestion, he is thrown a curveball from one of the younger staff members. He knows he has to manage this and he cannot let this type of dynamic go on for an additional five years. For the toolbar, press ALT+F10 (PC) or ALTEN+F10 (Mac). BIUS 14px Paragraph e I 4 = = ==== V V Arial