One of the core values at Papa John's Pizza is constant improvement. While the company takes steps
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One of the core values at Papa John's Pizza is constant improvement. While the company takes steps to maintain product quality, it also strives to improve service times and increase customer satisfaction to build a long-term relationship with customers, so they are customers for life. This exemplifies the concept of
Multiple Choice
- churn rate.
- a customer loyalty program.
- customer retention.
- a channel partner.
- customer diversity.
Related Book For
Management Accounting Information for Decision-Making and Strategy Execution
ISBN: 978-0137024971
6th Edition
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
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