1. One pay practice that supports flexibility over hierarchy is : a. Lockstep pay scale b. Broad banding c. Red circling d. Two -tiered pay plan

2. When pay progression is based on seniority, the control point is most often: a. Below the job rate b. At the top of the pay scale C. At the midpoint of the pay scale d. In line with the market average

3. Typically, an organization's culture is not described in terms of a. Norms b. Ethnicity c. Beliefs d. Values

4. The 3 psychological conditions of engagement, as proposed by William, are meaningfulness, availability, and a. Security b. Safety C. Readiness d. Influence

5. Which of the following statements is false? a. The 3 major models of EQ are the Mayer - Salovey Model, the Goleman Model, and the Bar - On Model b. Individuals with high EQ are more aware of how their behaviour impacts others c . Leaders who have high EQ have a tendency to use dominance and power to influence their workers d. EQ can be quantitatively measured