One should expect the following when simulating a business process:

A$.$ Slightly different results every time we run the simulation due to variations in service times or arrival times that we specify

B$.$ Consistent results across different simulation runs, which will allow us to check our calculations for capacity and cycle time

C$.$ Different heatmaps showing which customers $($cases$)$ are getting the service they need, and which customers $($cases$)$ are denied service

D$.$ Pinpointing which employees are not performing their tasks well with the possibility that we may have to make difficult decisions