Question: onsider the rules for effective business writing including maintaining a positive tone while keeping messages simple, concise, concrete, and direct. As you are now writing

onsider the rules for effective business writing including maintaining a positive tone while keeping messages simple, concise, concrete, and direct. As you are now writing entirely for your reader, you must anticipate misunderstandings, inattention, and even hostility. What mistakes have you witnessed in written messages that have contributed to ineffective communication

how can these be overcome?

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