Question: Operations management 1. Explain the term Six Sigma and its principles (6) 2 Why is quality deemed expensive, explain your augment (6) 3 The world

Operations management

1. Explain the term Six Sigma and its principles (6)

2 Why is quality deemed expensive, explain your augment (6)

3 The world order has been described lately as VUCA. What is your understanding and what do operations managers have to for their businesses to survive (8)

1. In the selection of manufacturing methodology, various key factors are considered, list and discuss any five examples of such key factors. (10)

2. In service industry there are major practices that enhance customer satisfaction, list and discuss such approaches (6)

3. The adoption Operations Management Systems seeks to achieve which business objectives? (4)

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