Operations Management Problem Set Measuring Performance Show all work (Please type and Submit Electronically) Kimberly-Clark (KC) Case Background KC is a multinational corporation that is known for its household uility paper products (paper towels, facial tissue, toilet paper, and disposable diapers). The company has 14% of the global market behind Proctor and Gamble. Given that: CRR = 75% CDR = 1 -75% 1 = 1% (operating profit, based on news reports from 10/2021) P=$2.58 (estimated average based on current market data for non-diaper products) RF = .0192 (once a week = 1/52) N = 129,000,000 (households in the U.S.) Calculate VLC for Kimberly-Clark Calculate overall average buying life Calculate the estimated total market value for KC non- diaper products in U.S. Recalculate when CRR = 85% U.S. Congresional Research Service (CRS)(1/22) Based on data from the CRS (1/22), the following data can be used as measurements for labor productivity in the U.S.: Number of people employed: 123,190,000 (2020): 150,000,000 (2022) Per capita RGDP: S56,000 (2020); S59,000 (2022) (Please note that the RGDP for 2022 is actually from 10/21 reported data) Calculate the marginal-factor productivity for the above CRS data set Designing a Measurement System for a Pizza Shop Ordering and Delivery Process Flow Chart Using the accompanying Pizza Ordering and Delivery Process Flow Chart, design some tools that can be used to measure the performance of this pizza ordering and delivery system Provide operational definitions for each measurement tool devised Provide explanations of the purposes of these tools (What are you measuring and why?) Be very detailed and extremely specific