OPM Coffee House is a medium$-$sized coffee shop chain located in San Jose, California.

The company has been in business for over $10$ years, operating $20$ coffee shops in Oregon

and California areas. Recently, the leadership of the OPM Coffee House decided to

expand its operations into New York City market.

You are hired by OPM Coffee House as a project manager to create a quality

management plan.

Please create a quality management plan that describes how applicable policies,

procedures, and guidelines will be implemented to achieve the quality objectives set for

the project. The plan must include but is not limited to the following components as

suggested by Project Management Institute $($PMI$).$

$$ Quality objectives of the project;

$$ Quality standards that will be used by the project;

$$ Quality roles and responsibilities;

$$ Project deliverables and processes subject to quality review;

$$ Quality control and quality management activities planned for the project;

$$ Quality tools that will be used for the project;

$$ Major procedures relevant for the project, such as dealing with

nonconformance, corrective actions procedures, and continuous improvement

procedures.