OPMT $2298-$ Business Process Improvement

Class Exercise $-$ Chocolate Chip Cookie Baking Process

Process Description

Gathering Ingredients

Begin by gathering all the necessary ingredients, including flour, sugar, butter, eggs, chocolate chips, baking soda, and vanilla extract.

Measuring Ingredients

Carefully measure the required quantities of each ingredient as specified in the recipe.

Use measuring cups and spoons for accuracy.

Mixing Ingredients:

In a mixing bowl, combine the dry ingredients $($flour$,$ sugar, and baking soda$)$ and mix them thoroughly.

In a separate bowl, cream together the butter, eggs, and vanilla extract until the mixture is smooth.

Combining Mixtures:

Gradually add the dry mixture to the wet mixture, stirring continuously.

Fold in the chocolate chips until they are evenly distributed.

Decision: Drop or Roll Dough:

At this point, you can decide whether to drop spoonfuis of cookie dough onto the baking sheet for a traditional drop cookie shape or roll the dough into balls for a rounder shape.

Forming Cookie Dough:

Depending on the decision made in step $5,$ either drop spoonfuls of cookie dough or place rolled dough balls on a baking sheet lined with parchment paper.

Preheating Oven:

Preheat the oven to the specified temperature $($usually $350F$ or $180C).$

Baking Cookies:

Place the baking sheet with the cookie dough onto the preheated oven rack.

Bake for the recommended time $($typically $10-12$ minutes for drop cookies and $12-15$ minutes for rolled balls$)$ until the cookies are golden brown.

Cooling Cookies:

Remove the cookies from the oven and allow them to cool on a wire rack.

Cooling helps the cookies set.

Enjoying Freshly Baked Cookies:

Once the cookies have cooled, they are ready to be enjoyed.

Task for Students

Extract the key steps involved in the chocolate chip cookie baking process.

Create a process map that illustrates the flow of actions and decisions in this process.