organizational behavior

For each example presented in the following table, identify the interpersonal conflict management strategy being illustrated. Example Accommodating Avoiding Compromising Competing Collaborating When you realize that you and a client are $5,000 apart on a deal, you suggest meeting in the middle to get a deal done quickly. O O O O O Your colleague tells you that if she can't reduce the price 10% for a client by 5 PM today then she'll lose the account. O When a client asks for a discount that is hard for you to O O give, you ask if the client can double the size of the order to make it possible for you to make a sufficient profit on the deal. You see two coworkers arguing but decide not to get O O O involved. Match each description with the corresponding term or concept that best describes it. In general, each style of handling interpersonal conflict is appropriate and ethical in some situations as long as 2. Interpersonal conflict management strategies (Connect, Perform) Identify the interpersonal conflict management strategy illustrated by the situation. When your colleague says, "I'll go along with whatever is best for you" she is showing what interpersonal conflict management strategy? O Avoiding O Collaboration Accommodating Which of the following is NOT a mediation skill? Open expression of emotion Staying nonjudgmental Showing resiliency