Question: ou will use the direct strategy for your message when the bad news is not damaging, when the receiver might overlook the bad news, when

ou will use the direct strategy for your message when the bad news is not damaging, when the receiver might overlook the bad news, when directness is preferred, and when

_______.

Question

20

options:

the bad news threatens the customer relationship

the bad news is unexpected

firmness is necessary

the bad news will provoke a hostile reaction

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

You will use the direct strategy for your message when the bad news is not damaging, when the receiver might overlook the bad news, when directness is preferred, and when firmness is necessary. the...

You will use the direct strategy for your message when the bad news is not damaging, when the receiver might overlook the bad news, when directness is preferred, and when _ _ _ _ _ _ _ . Question 2 2...

Question 4 5 2 p t s 4 5 . You will use the direct strategy for your message when the bad news is not damaging, when the receiver might overlook the bad news, when directness is preferred, and when...

You will use the direct strategy for your message when the bad news is not damaging, when the receiver might overlook the bad news, when directness is preferred, and when

In which situation would it be more effective to use the indirect strategy? Check all that apply. When the bad news is unexpected When the bad news is not damaging When the receiver may overlook the...

You may use one of two basic strategies when delivering negative news: direct or indirect organization. Your choice of which strategy to use will be determined by the particular situation and the...

2 . Analyzing Negative - News Strategies You may use one of two basic strategies when delivering negative news: direct or indirect organization. Your choice of which strategy to use will be...

Analyzing Negative - News Strategies You may use one of two basic strategies when delivering negative news: direct or indirect organization. Your choice of which strategy to use will be determined by...

You may use one of two basic strategies when delivering negative news: direct or indirect organization. Your choice of which strategy to use will be determined by the particular situation and the...

Will e-learning or online training replace classroom training? Why?

A 1.2-ft3 well-insulated rigid can initially contains refrigerant-134a at 140 psia and 70°F. Now a crack develops in the can, and the refrigerant starts to leak out slowly, Assuming the...

Section 4 8 2 of the Internal Revenue Code gives the IRS the authority to apportion or allocate gross income, deductions, or credits between / among related parties to correct any perceived...

Calculate the average daily balance for the following Capital One Account account. 30-day billing cycle. April has 30 days 4/20 Billing date $1,400.00 4/26 Payment 400.00 4/30 Charge: Macys 800.00...