Question: Overview In this assignment, we will examine customer service, use of technology, and recognition programs in your chosen organization. This work will be part of
Overview
In this assignment, we will examine customer service, use of technology, and recognition programs in your chosen organization. This work will be part of your final Customer Service Plan.
Instructions
Part III: Recognition programs
Analyze how your company shows recognition and appreciation for the customer.
- What are specific ways you show that you appreciate for the customer and care for them and their business?
- How do you gain feedback from customers? What changes have been made due to the feedback received?
- Describe the systems, procedures and policies in place and provide specific examples of these being followed.
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