Question: Overview In this assignment, we will examine customer service, use of technology, and recognition programs in your chosen organization. This work will be part of

Overview

In this assignment, we will examine customer service, use of technology, and recognition programs in your chosen organization. This work will be part of your final Customer Service Plan.

Instructions

Part I: Examine the customer service in your organization

In relation to this modules content, observe and describe the following as you would view it from the customers perspective:

Availability - How are services provided to meet your customers schedule?
Accessibility - What are ways your customers can reach you when needed?
Accountability - What is the time it takes, in general to address the needs of the customer? How is this evaluated?

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