PART 1: Most selection processes include interviews, tests, and sometimes demonstrating job-related competencies such as writing, problem-solving, and computer skills, just to name a few. Please answer the questions below related to these processes.

1. What type(s) of interview questions are permissible, and which are not, and why?

2. What are some types of employment tests? What are some factors that might make a test illegal, and why?

Reference at least 3 sources, other than your text, to support your answers.

PART 2: Employee training, education and development are more important than ever in today's ever-changing business environment. In fact, most experts agree that this resource is a competitive advantage. Additionally, organizations must consider issues like cost, return on investment (ROI), methodologies (classroom vs. online), and using in-house experts and/or outsourcing.

Please answer the questions below related to these topics.

1. What are considered "best practices" today in the field of training & development?

2. What are the most important competencies required of employees today and what resources should employers provide? Why?

Reference at least 3 sources, other than your text, to support your answers.