Part 3: Short Answer Do your best to answer each of the questions below. Look at the number of lines provided to guide the length of your answers. If you cant fully answer something, write what you can. Part marks will be given.

1. Indicate a pro and a con of IM and texting for business. ____________________________________________________________________________________________________________________________________________________________

2. The _______ audience is for whom the message is meant, while the _______ audience is who else could encounter it. ______________________________________________________________________________

3. Fix the following buried verb: In todays meeting, we will perform an analysis of last months targets. ______________________________________________________________________________

4. Define encoding. To what process does it refer? __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

5. Why do we have to learn persuasion for a workplace? __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

6. For the following example, identify the type of incorrect sentence: Although the quarterly reports are complete. ______________________________________________________________________________

7. You might not write advertising messages, but other messages may need a _______ approach. ______________________________________________________________________________

8. Name and explain one element of powerful listening skills. ____________________________________________________________________________________________________________________________________________________________

9. Discuss two ways in which we can adapt our communication skills for different cultures. ____________________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________

10. Discuss three ways you can edit for conciseness. ____________________________________________________________________________________________________________________________________________________________

11. List the steps, and sub-steps, of the 3-x-3 writing process. ____________________________________________________________________________________________________________________________________________________________

12. Indicate a benefit of social media for business. ____________________________________________________________________________________________________________________________________________________________