PART A

1. How does an organization accurately identify the elements of its own culture? 2. How does it go about promoting critical awareness of culture among its personnel? 3. Does cultural awareness play a role in organizational success? 4. Is a global organization, in the 21st century, obligated to provide opportunities for its employees to become more culturally sensitive or increase their cultural awareness through an understanding the cultural system of values, assumptions, and symbols? What do they stand to lose if they don't?

PARTB

Based on the case study "Young, Confident, and Moving too Fast" in the Cultural Intelligence for Leaders textbook, address the following questions related to the case:

1. What beliefs and values "root" Joanne and Julia to their individual conceptions of self?

2. What suggestions do you have for Joanne and Julia when working with persons of other generations?

3. How would you suggest Joanne and Julia use the cultural intelligence principles to resolve this intercultural situation? Specifically address how Joanne and Julia can help reduce the use of generalizations and stereotyping related to generation.