PART - A (Descriptive Questions - Answer any three question in full) (3*3 Marks 9 Marks) 1. You are manager working with a service industry. Explain the challenges of managing service industry with suitable example? 2. You are a manager working with operation department and your general manager asked you to analyze the key external factors of the industry you are working with suitable example. 3. You are working with an airline company and your manager asked you to evaluate the elements of a good forecasting. What are pros and cons if your department don't get the forecasts on timely basis and with poor accuracy? 4. You are appointed as operation and supply chain manager with a reputed furniture company. You have been asked by your Chief Executive Officer (CEO) to introduce new products in market. You are required to prepare a report and propose a plan for "Design & Development of new Products" with suitable example