PART B (20 marks) a) Table below show the difference type of problems from a survey on unemployment among 200 UUM graduates. By using suitable quality tool prioritize the problems accordingly, Probleme Frequency 83 15 Lack of communication skill Lack of personality Low CGPA Lack of experience Lack of creativity Tatal 78 20 24 200 (5 markah/ marks) b) You are requested to identify what are the causes of poor score of CGPA among students. Develop a suitable quality tool to solve that problem. 15 markah . marks) c) Management is concerned about the operation of its 122XYZ work center. From past studies, it knows thatx is 12.14, The LCL is 11.74, and the UCLIS 12.54. The following data wo were collected for a 20-day period (Where each abservation is the mean for the processing times for that day Day Sample lean Day Sample Lean 1 11 12 2 13 14 12.10 12.20 12.16 12.17 12:21 12.15 12.18 12.22 12.18 12.17 12.11 12.13 12.14 12.10 12.17 12.13 5 15 16 B 7 17 8 18 9 12.14 12.16 12.13 19 20 10 12.16 0 ) Plot and analyze the data using the control chart developed from the parameters provided. (6 marks) What can you say about the process? it is under control? is there anything that bothers you about the process? (4 marks)