1. Table below show the difference type of problems from a survey on unemployment among 200 UUM graduates. By using suitable quality tool, prioritize the problems accordingly.

Problems	Frequency
Lack of communication skill	63
Lack of personality	15
Low CGPA	78
Lack of experience	20
Lack of creativity	24
Total	200

(5 marks)

2. You are requested to identify what are the causes of poor score of CGPA among students. Develop a suitable quality tool to solve that problem.

(5 marks)

3. The FujiFilm Company manufactures color photographic film. The film is produced in large rolls of various lengths before it is cut and packaged as the smaller roles purchased in retail stores. The company wants to monitor the quality of these rolls of film. Twenty-four rolls have been inspected at random, and the numbers of defects per roll are as follows:

Roll	Number of Defects	Roll	Number of Defects
1	12	13	12
2	8	14	13
3	5	15	9
4	7	16	8
5	14	17	7
6	9	18	11
7	10	19	9
8	11	20	13
9	8	21	17
10	6	22	16
11	15	23	12
12	10	24	14

1. Evaluate the data given and then determine the UCL, LCL and construct a suitable chart for this process using 3 limits.

(6 marks)

2. What can you deduce from the graph formed in question (c)(i) above? Give your advice.

(4 marks)