PART C:

This task now requires you to develop new systems and processes that facilitate continuous improvement based on the business's needs and opportunities. Identify one area of the business that you can focus on and develop a detailed plan on how to improve it (Chose one of the strategies from Task 2 Part A that you can develop fully and implement in your workplace).

Implementation plan
Develop implementation plan for your continuous improvement strategy
To be completed before the implementation starts	To be completed after each activity is completed
Activity At least four activities must be included.	Date to be started on	Date to be complete d by	Individual or team or department responsible Work role of the individual or Team name or Department name	Outcome of the activity	Actual date of completion

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TASK 2 PART A STRATEGY 2

CONTINUOUS IMPROVEMENT STRATEGY 2
Business Name	J.Crew
Scope of continuous improvement	The scope of continuous improvement for J.Crew includes improving customer satisfaction, reducing costs, and increasing efficiency.
Continuous improvement objectives	The continuous improvement objectives for J.Crew are to increase customer satisfaction by 5%, reduce costs by 10%, and increase efficiency by 15%.
Strategies for continuous improvement	The general strategies for continuous improvement at J.Crew include coaching employees, mentoring employees, providing additional support to employees, and implementing continuous improvement systems and processes.
Key performance indicators	The key performance indicators for J.Crew's continuous improvement strategy are customer satisfaction rates, cost reduction rates, and efficiency rates.
Action items for each of the following:
Coaching	The action items for coaching employees include identifying development needs and providing feedback.
Mentoring	The action items for mentoring employees include identifying high potential employees and providing them with opportunities to learn and grow.
Providing additional support	The action items for providing additional support include identifying employees who need extra help and providing them with resources.
Implementing continuous improvement systems and processes	The action items for implementing continuous improvement systems and processes include creating and implementing processes and procedures.