Question: Part One What to Do After Gaining Commitment You are a salesperson calling on your school's purchasing department and the buyer has just informed you

Part One What to Do After Gaining Commitment You are a salesperson calling on your school's purchasing department and the buyer has just informed you that they have made the buying decision in your favor. What do you do now? Explain how you will accomplish each of the following: 1. Confirm the customers' decision 2. Show appreciation 3. Cement the relationship. 4. Monitor delivery. 5. Monitor installation. 6. Keep your promises. 7. Handle complaints with sensitivity 8. Respect the customer's time. 9. Provide information on the care and use of products. 10. Follow-up action that will cement the relationship between you and your customers

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