Performance results must be communicated effectively, both up and down the organization's reporting structure. When results are not communicated effectively, management cannot make the best decisions to influence and improve performance.

1. Conduct internal (Walmart) and external research to identify some of the common performance reports used in your Walmart store or business.
2. Choose one Walmart report that contains indicators regarding store sales performance.
3. What would be one indicator that is critical for assessing performance?
4. Are there any recommendations for actions that would improve the positive result.
5. Are there any recommendations for actions that would improve the negative result?
6. What would be a good way for the communication method you would use to inform your manager.