Phase 3 Candidate Selection - Screening and testing tools (5%)

If you end up with 5 vs. 500 applications, what is going to be your method for screening out candidates and ensuring that you as the recruiter can confirm they have the skills you are looking for and have the ability to perform the essential duties of the job. Candidates can claim they have the skills but what methods will you use to confirm this? For this phase of the FAR you are to develop two different screening tools, one telephone screening with an appropriate rubric and an outline of the test you will use for the role to ensure they meet the skill sets of the job requirements for the role you have selected.

i am searching for screening (must include telephone screening) and testing tools with steps and rubric the given position.

here this is the position i choose-

company- old navy Job title: Sales and customer service representative