Question: Please answer 1-5 using given data begin{tabular}{|r|r|r|r|} hline & multicolumn{3}{|c|}{ Waiting Times (minutes) } hline Sample & 1 & 2 & 3 hline


Please answer 1-5 using given data
\begin{tabular}{|r|r|r|r|} \hline & \multicolumn{3}{|c|}{ Waiting Times (minutes) } \\ \hline Sample & 1 & 2 & 3 \\ \hline 1 & 27 & 18 & 20 \\ \hline 2 & 22 & 25 & 31 \\ \hline 3 & 16 & 15 & 22 \\ \hline 4 & 35 & 27 & 16 \\ \hline 5 & 21 & 33 & 45 \\ \hline 6 & 17 & 15 & 22 \\ \hline 7 & 25 & 21 & 26 \\ \hline 8 & 15 & 38 & 23 \\ \hline 9 & 31 & 26 & 24 \\ \hline 10 & 28 & 23 & 29 \\ \hline \end{tabular} METROPOLITAN GENERAL HOSPITAL Case Part A: Emergency Room Metropolitan General Hospital's emergency room is the largest and most prominent in the city. Approximately 70 percent of emergency cases in the city come or are sent there. As a result, the emergency room is often crowded and the staff is overworked, causing concerns among hospital administrators and city officials about the quality of service and health care the emergency room can provide. One of the key quality attributes administrators focus on is patient waiting time - that is, the time between when a patient checks in and registers, and when the patient first sees an appropriate medical staff member. Administrators want to monitor patient waiting time. At different times of the day over a period of several days, patient waiting times were recorded at random (see Excel file, Hospital Case Part A spreadsheet). Perform an analysis of the data for Metropolitan General Hospital. Prepare a report (answer the questions below) that summarizes your findings and recommendations. Include the following: Questions for Part A: 1. What type of control charts would you use to monitor patient waiting times at the hospital? 2. Construct appropriate three-sigma control charts. 3. What can you say about this process? Does the current process appear to be in control? Explain. 4. The city has established a requirement that emergency room patients have a waiting time of 25 minutes 5 minutes. What is the Cpk for the process? 5. Based on the results in Question 3, is the emergency room capable of meeting this requirement with its current processStep by Step Solution
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