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125% Zoom PEU Insert Table Chart Text Shape Media Comment 18. Pat is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization. According to Maslow, Pat is motivated by which category of needs? a Physiological b. Safety C. Belongingness d. Esteem e. Self-actualization 19. Socrates publicly praises his employees when they have achieved their goals. Socrates hopes this will increase the likelihood of goal achievement in the future. This is an example of: a extinction. b. negative reinforcement. c. avoidance learning, d. positive reinforcement e. none of the above 20. Tomas is looking for ways to increase the number of different tasks that an employee performs without increasing task complexity. He should try: a job simplification b. job enlargement C. Job rotation. d. job enrichment. e job lay-off. 21. Helena is a first line supervisor at MS Capital Management, Inc. She wishes to increase her Page 6 of 8 e. Job lay-on. 21. Helena is a first line supervisor at MS Capital Management, Inc. She wishes to increase her Page 6 of 8 employee's opportunities for growth and learning. Which of the following techniques should she use?! a Job enlargement b. Job enrichment C. Job rotation d. Positive reinforcement e. Continuous 22. Norma's subordinates view her as a great manager. Not only does she get the job done, but she organizes the workplace in such a way that employees experience a sense of meaningfulness, connection, and growth. This is an example of employee: a pay-for-performance, b. delegation cempathy d. apathy e engagement 23. Viad, a manager at Mavis, receives quarterly reports, which track his department's production statistics. However, these reports lack key information regarding reject rates. Which of the following components of the control model need improvement? Madaladom