Question: please answer all six questions, thank you! 1. 2 3. e. 4. Which of the following statements is incorrect? a. The service coonomy accounts for

please answer all six questions, thank you! 1. 2
please answer all six questions, thank you!
1. 2 3. e. 4. Which of the following statements is incorrect? a. The service coonomy accounts for more than 80% of jobs in the U.S. and in most industrialized economies in Europe and Asia today. b. Ownership of a product is transferred at the time of purchase whereas ownership of a service is generally not transferred. c. A product cannot be demonstrated before purchase while a service will exist before purchase. d. A service involves simultaneous production & consumption Which of the following statements regarding global sourcing concerns is incorrect? Potential product quality issues b. Potential safety issues Potential human rights violation issues d Potential environmental issues e. Shorter delivery lead time Which of the following statements is incorrect? a With a service, the customer is not in the production system while production takes place, b. In a service business, the customer may introduce uncertainty in the process by placing unexpected demands on the service provider at the time of production (or service delivery) c. While some demands are anticipated in a service business, the variability of these demands impacts the overall delivery process d Front office service processes require the presence of or interaction with the customer The processes used to deliver services include the ambience of the service environment. Which of the following statements is incorrect? a. Each company in a supply chain can determine its own performance measures as long as it does not sub-optimize the overall performance of the supply chain. b. The level of raw materials inventory is a function of the suppliers' lead times and the safety stock needed to handle variance in lead times and demand, c Supply chain structure is frequently long-range in nature and require considerable capital. d Supply chain resistance is the ability to quickly respond to unexpected disruptions in supply or demand that can be either natural or manmade. Which of the following statements is incorrect? The supply chain is the set of entities and relationships that cumulatively define materials and information flows both downstream (toward the customer) and upstream (toward the suppliers). b. A large company will have one large supply chain. A distribution channel is a specific route from a producer forward through the various nodes to the end customer. d. Physical supply is the flow of materials from upstream suppliers into your facility Which of the following statements is incorrect? 1. Physical distribution is the flow of materials from your facility through upstream nodes toward the end customers. b. Supply chain management is the design and management of seamless, value-added processes across organizational boundaries to meet the real needs of the end customer. SCM must be tightly integrated by having processes that are designed and systematically managed to allow information to flow within and across organizational boundaries. d. Good SCM is intended to reduce uncertainty across the entire supply chain, 5. a. c 6. 0

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