Question: Please answer all The ________ phase reflects the fact that although customers might become aware of multiple offerings, they do not actively consider all of

Please answer all

The ________ phase reflects the fact that although customers might become aware of multiple offerings, they do not actively consider all of them.

anticipate

appeal

ask

awareness

act

The ________ phase is the gateway to customers' interaction with the company's offering. It is in this phase that target customers encounter the company's offering.

ask

anticipate

awareness

act

appeal

Which of these is a true statement about the customer acquisition funnel?

Customers do not necessarily go through all five stages.

People can't reach the advocate stage without become buyers.

The appeal stage is the first stage of the funnel.

The steps only occur in a linear fashion.

The act stages is the last stage of the funnel.

In the customer acquisition funnel model, buyers who recommend a product to others have reached the ________ stage.

awareness

advocate

act

ask

appeal

If you dump your mobile service provider after three billing errors in a row, you ended your loyalty because of a ________.

competition

pricing issue

core service failure

convenience

service encounter failure

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