please answer as soon as possible, a b c is enough

MKL Zoo, has a various collection of animals ranging from mild to wild, reptiles from all over the world. MKL Zoo would like to promote and improve their popularity and financial situation. As a software engineering consultant you are required to solve the problem. a) Prepare a problem statement and state the significance. b) Sketch a mind map and illustrate for the proposed Zoo system showing the existing scenario and your proposed solution. c) Draw a fishbone diagram and identify the Schedules, Milestones, and documents on the diagram. d) List the functional and non-functional requirements. e) Which process model is suitable: and explain briefly and justify why