Question: (Please answer each point clearly and as much as you can in separate paragraphs so I can better understand what each point is.) Define the

(Please answer each point clearly and as much as you can in separate paragraphs so I can better understand what each point is.)

  • Define the three steps in the control process.
  • Describe the purpose of each of the general management controls.
  • Explain how a manager can determine if more control is necessary, or even possible.
  • List and detail each of the elements of the balanced scorecard.
  • Provide the advantages of using a balanced scorecard.
  • Explain why economic value added (EVA) includes more than just profits.
  • Describe what companies can do to control the customer perspective.
  • Discuss the challenges companies are facing in the area of sustainability.

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