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11. b. 4 _format the address, date, salutation, paragraphs, and closing are all lined up at the left margin. a. Left Margin c. Block of Full block b. Standard Writing d. Modified Block 12. When you know the reader's name but not the gender, which is an appropriate salutation? a. Dear Hiring Manager c. To Whom It May Concern: b. Dear Mr. or Mrs. Lopez d. Dear Sev Joshua Lopez 13. When you don't know the reader's name or his/her gender, you can do which of the following? a. Use a general salutation, such as 'To Whom It May Concern'. b. Use a general group to which your reader belongs. (Dear Investor) c. Use the reader's position or job title. (Dear Loan Officer) d. All of these 14. Which of these would not be acceptable in a formal letter? a. Cannot C. I am b. Do not d. Wouldn't 15. How many parts does a business letter have? a. 5 c. 6 d. 7 16. If you are writing a job application letter but you haven't been given a named contact, how do you sign off your letter? a. Cheers c. Yours sincerely b. Yours faithfully d. All the love 17. If you are writing a letter to your current employers, how do you finish the letter? a. Yours sincerely c. All the best b. Yours faithfully d. Missing you 18. If writing to your best friend, which way of closing a letter would be best? a. Yours faithfully All the best b. Yours sincerely d. Respectfully yours 19. When you are writing a formal letter to a company, what information do you include? a. Your address c. Your date of birth b. Both your address and the company's d. Place of birth address 20. if you were writing a letter to the Housing Department to log a repair, how would you begin your letter? a. Dear Fred c. Dear Sir or Madam b. Hi d. Hey, you 21. Before you start a letter, the most important thing to think about is who is going to read it. a. True c. Maybe b. False d. GG na Ma'am 22. If you are writing a letter of complaint to the Housing Department because your repair has not been dealt with, how would you start your letter? a. I'm sick of this council. c. I am writing to report a problem with my b. If you don't get someone out here quickly, bathroom. I will call my MP. d. Whatever, I'm sick 23. If you are writing a complaint letter to your local council, what is the best way to end the letter? a. Hope all is well c. Send someone round here now or else. b. I look forward to hearing from you as d. Message me, ASAP. soon as possible 24. You are writing to a mail order company to request a catalogue. What should you include in your letter? a. the exact name of the catalogue c. what you like about the company b. The reason you need the catalogue d. your love for the company 25. What do the letters 'sae' stand for? a. signed addressed envelope c. samok ang exam b. stamped addressed envelope d. sabay sa ehep ng hangin 26. Mental break time. This is your last regular final examination. You deserve an easy question. What is 1+1? a. Not this one b. Still not this one d. You've gone too far, go back to C. C. 2