please answer questions 14/21-23 elaborate and answer thoroughly. Include question in answer, paragraph style

HR IN ACTION CASE INCIDENT 2 Carter Cleaning Company Motivating Safe Behavior CHAPTER 14 ous waste. Employees' safety and health are very important in the laun- dry and cleaning business. Each facility is a small production plant in which machines, powered by high-pressure steam and cumpressed air , work at high temperatures washing, cleaning, und pressing garments, often under very hot, slippery condi- tists, Chemical vapors are continually produced, and caustic chemicals are used in the cleaning process. High-temperature sils are almost continually "cooking down" cleaning solvents in order to remove impurities so that the solvents can be re- used. If a mistake is made in this process-like injecting too much steam into the still--a boil-over occurs, in which boil- ing chemical solvent erupts out of the still and over the floor, ind on anyone who happens to be standing in its way, As a result of these hazards and the fact that these stores continually produce chemically hazardous waste, several povernment agencies (including OSHA and the EPA) have strict guidelines regarding management of these plants. For example, posters must be placed in each store notifying em- ployees of their right to be told what hazardous chemicals they are dealing with and what the proper method for han- dling each chemical is. Special waste-management firms must be used to pick up and properly dispose of the hazard- A chronic problem the Carters (and most other laundry owners) have is the unwillingness on the part of the cleaning. spotting workers to wear safety goggles. Not all the chemicals they use require safety goggles, but some-like the hydro- fluorous acid used to remove rust stains from garments--are very dangerous. The latter is kept in special plastic contain- ers, since it dissolves glass. The problem is safety goggles are somewhat uncomfortable, and they become smudged easily and thus reduce visibility. As a result. Jack has found it al- most impossible to get these employees to wear their goggles. 450 PART 5 EMPLOYEE AND LABOR RELATIONS 14-21. Would it be advisable for the firm to set up a proce- dure for screening out accident-prone individuals How should it do so? 14-22. In general, how would you suggest the Carters all employees to behave more safely at work? 14-23. Describe in detail how you would use motivation to get those who should be wearing goggles to do so. Questions 14-20. How should the firm go about identifying hazard- ous conditions that should be rectified? Use data and checklists, such as in Figure 14-4 and the Management Skills feature on pages 426-429, to list at least 10 possible dry cleaning store-hazardous conditions. get EXPERIENTIAL EXERCISE