Please answer the below

Chapter 2: Operations Strategy and productivity (p. 40 - 62)

1. Companies must be competitive to make a profit. What competitive priorities or strategies and competencies might a firm use to compete? For each strategy, provide an example of a company that competes on that strategy.

2. What factors influence a firms operations strategy? Does a firms strategy stay the same throughout the firms existence or does it change? Why or why not?

3. How would firms differ regarding the various operations decisions given their competitive strategy or priority? (refer to the list of operations decisions as well as notes on Supercuts vs. a Full-Service Salon features)

4. What is productivity? Why is it important to measure productivity? You should be able to calculate a productivity factor for a company, and know the difference between a single factor and a multiple factor measure.