please answer this questions

2. Write out in paragraph form, the customer experience story for this particular persona, process, touch points, and experience. Remember a story has a beginning, middle, and end. I should be able to read this and understand what the customer experience and journey is like (good, bad, and other wise) for this particular type of person. Make sure your story addresses the following: Details about your persona you are focusing on A diagram of the process Data that provides evidence of your moments of truth What your persona is feeling What your persona is expecting What gap(s) exist between feeling, expecting, and the actual experience What are the front stage issues . What are the backstage issues Create a fishbone diagram for at least two of the front stage issues Create a fishbone diagram for at least two of the back stage issues Write a brief paragraph where you explain a viable, possible solution to each of your front stage and back stage issues that not only maintain the brand of the company but provide a possible long term solution to these issues