please answer your own word long too based by the mark tq

QUESTION 1

During an interview, the interviewer found that your friend was a suitable candidate for a potential post in the company. The interviewer offered the post with a certain salary figure to her, and explained the scope of the job which includes informal arrangements and mutual understanding of expected performance and also mentioned their salary. Your friend started work the following Monday at 800am before signing any official Employment document. At 10am she received the official letter of offer and she noted that the salary had had been offered was lower than the one she were verbally offered during the interview. However, HR refused to change the offer as she was considered to have accepted the position and employment conditions by starting work before the letter of offer was given to her.

Identify the type of contract that was given verbally and differentiate it between an Employment Contract. (10 MARKS)

question 2

As the CEO of an American company, you are hosting a dinner for the Chinese delegation to finalise the signing of a contract. Upon entering the restaurant, the head of the Chinese delegation is greeted by a junior member of your company. He asks where he should sit, to which he is told to, sit where you like. The next day the Chinese delegation left America without signing any contract. The next day you received word that the Chinese felt humiliated and were reconsidering the business relationship.

So, what happened? The Chinese value hierarchy whereas the Americans value equality.

The US team had to work hard to repair the damage and were given an immediate training on cultural competence. This cultural misunderstanding led to an 8-month delay in the signing of the contract.

Explain what Cultural Competence is and advise on how you can make this effective. (10 MARKS)