Please briefly answer the next two questions based on the case below:ABC Company is a large software company known as having a family$-$like organizational culture. However, demands for its products and services have been down for five years.Customers complained about ABC's sluggish updates on its software as well as slow responses to customer questions. To stimulate creativity and responsiveness among its engineers, the top management team of ABC wants to change the performance management system and practices for its engineers. Currently, the engineers' performance is evaluated by their direct supervisors according to the goals jointly set up in the previous year. The top management team feels that the current performance management system does not encourage competition and believes that more competition among the engineers will make them more creative and responsive.Question $1$:If the engineers outdated expertise were found to be the main cause to ABC's decreased competitiveness what could ABC do before during and after training programs intended to provide the engineers with the latest knowledge and skills to maximize transfer of training?