please do it fast

Language Fluency Since RDS offers its services in both English and French, Language Fluency, is an important criterion that RDS' management included in their selection decision. RDS assesses Language Fluency by reviewing the total number of customer complaints for the year and comparing it to the total number of complaints that were specific to language. Figure 1 presents this data from each of the three (3) companies. RDS has stipulated that language complaints must account for 5% or less of total customer complaints. Question 3 (6 points) Saved Figure 1: Annual Total of Customer Complaints vs Annual Total of Language-Related Complaints Company B Company C Company A ORI 5C -6 Question 3 (6 points) Saved Figure 1: Annual Total of Customer Complaints vs Annual Total of Language-Related Complaints Company A Company B Company C Total 842 1,054 903 Complaints Languag Related 38 45 43 Complaints A) RDS is concerned that their chosen company must be able to satisfy their customers in either of the official languages. Using Figure 1, calculate the percentage of language-related complaints as a percentage of total complaints. You MUST show all of your calculations. (4.5 marks) B) After you have completed your calculations, please use Figure 2 Scoring Scheme (from 1 to 5) and Score the three (3) companies for their ability to handle Language- Related Complaints Drovide a brief ovolanation for your scoring choices (15 marka ORI a 5C sire2learn.com/d21/Ims/quizzing/user/attempt/quiz start frame auto.d2l?ou=548894&isprv=8.drc=1&q=5120498cfql=0&d... 7 Course Home > My Timetable Stu.. um ignment #1 Time Left:0:46:03 Navjot Navjot: Attempt 1 B) After you have completed your calculations, please use Figure 2 Scoring Scheme (from 1 to 5) and Score the three (3) companies for their ability to handle Language- Related Complaints. Provide a brief explanation for your scoring choices. (1.5 marks) Figure 2: Scoring Scheme 5 = excellent 4 = good 3 = average 2 = fair 1 - poor Format B I U ... V A + bhop 22 Company A Company B Company C A) % of Language Related Complaints RE 5C AO ment #1 he Left:0:45:53 Navjot Navjot: Attempt 1 1 = poor Format B I U A O" S + Company A Company B Company C A) % of Language Related Complaints B) Score & Explanation