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Read Chapter 9, especially the parts associated with contemporary strategic controls, informational and behavioral controls.Then, read the following case and answer the questions that follow.

Once strategy is formulated, it must be implemented, and part of implementation is establishing a mechanism for monitoring and correcting organizational performance.

This control mechanism must be consistent with the strategy the firm is following.

How does a firm make sure all key stakeholders are moving in the right direction?

Strategic Control Mechanisms

Strategic controlinvolves monitoring performance toward strategic goals and taking corrective action when needed via effective systems.

Informational-control systems

Behavioral-control systems

Corporate governance

Strategic Control: Traditional Approach Model

Thetraditional approach to strategic controlis sequential.

Strategies are formulated, goals are set.

Strategies are implemented.

Performance is measured against predetermined goals.

Formulate Implement Strategic strategies strategies control\f