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Question 1: What is the basic description of "sales"? a) Large pieces of cloth that propel a boat through the water b) Goods and services that people have bought from you c) Starting a business d) Goods and services that you have bought Question 2: What is successful marketing? Tick all that apply. a) Identifying your target market b) Waiting for customers to come to you c) Talking to customers d) Advertising your wares Question 3: When times are bad for your local business, what should you consider doing? Tick all that apply. a) Combine services b) Increase staff c) Target your advertising d) Place advertisements in the national papers e) Buy more expensive products to increase the margin f) Reduce staff