please help in question 2 and 3

Real Case: Different Strokes for Different Folks Organizations are finding that the best reward system out in other departments, and after accumulating entails a combination of money, recognition, and bene- eight hours of such work, employees get a personal fits. Money is important, of course, but if a person earns thank-you note from the manager of programs and $50 in incentive pay every month, after a while this services. monetary reward may begin to lose some of its power. At South Carolina Federal financial services in So financial rewards have to be altered and different Columbia, the president and other top managers ones offered. The same is true for recognition awards; serve employees lunch or dinner as a reward for a job although people never suffer from too much recogni- well done. tion, organizations have to be sure awards are fair, and At the Gunneson Group International, a total-quality highly creative organizations often ensure that change is consulting firm in Landing, New Jersey, when an built into the recognition system. The important thing employee refers business that results in a sale, the that many firms have found is that what is truly reward- individual receives a cash award of 1 to 5 percent of ing for one person may not have the same impact for the gross sale, depending on the value of the new another. In short, there are individual differences when business to the company it comes to reward systems, and there have to be differ- ent strokes for different folks. Here are some represen- At Quad Graphics printing company in Pewaukee, tative innovative monetary and recognition rewards that Wisconsin, employees are paid $30 to attend a semi- nar devoted to quitting smoking, and the company have been offered by a variety of different enterprises. gives $200 to anyone who quits for a year. At Busch Gardens in Tampa, the company gives a Pat. At the Taylor Corporation, a printing company in on the Back Award to employees who do an out- North Mankato, Minnesota, in lieu of year-end standing job and also has a copy of the notice of the bonuses, employees are allowed to make selections award put in the employee's file. from a merchandise catalog. At Metro Motors in Montclair, California, the name 1. Why are more and more companies complementing of the Employee of the Month is put up on an elec- their monetary incentives with recognition awards in tronic billboard over the dealership. their organizational reward system? At Colin Service Systems, a janitorial service in 2. How would you rate each of the examples? What are White Plains, New York, coworkers vote for the some strengths and weaknesses of each? employees that they feel should be given awards as 3. If you work for a human resource management con- the Most Helpful Employee and the Nicest sulting firm and are given the assignment to head up Employee, and executives make the presentations. a project team to develop reward systems that would . At the Amway Corporation, on days when some be appealing to today's employees, what would you workloads are light, the department's employees help recommend