Please help me with this assignment.

Instructions 1: Your Organization

Write a brief (150-200 words) summary about the organization you plan to focus on throughout the course. What service/product is sold to whom and for what?

Then, describe the following aspects of your chosen organization:

1. Problem-Solving Process- Think of a recent issue that you have been made aware of. Detail how that problem was solved using the problem-solving model steps detailed in the text:

1. Identify the problem(s). 2. Understand the problems unique characteristics. 3. Define solution requirements - be specific about company policies in place. 4. Identify possible solutions. 5. Select the best solution. 6. Implement the best solution. 7. Observe and evaluate the solution's impact.

2. Culture- Describe the culture in your organization. How does this culture contribute to the customer service provided to customers?

3. Customer Base- Describe your customer. What are their consumption practices? Payment practices? What are their expectations? How does your company support differences in consumers?

4. Empowerment- How are employees empowered at your organization? Examples of empowerment? How are customers empowered?

5. Co-Production- Describe the existence of co-production practices in your business. Does it depend on the situation? Provide an example of its use/non-use.

6. Negotiation- Are there procedures in effect that allow for negotiation?

2: Evaluate- Evaluate the effectiveness of each point described above.

1. How does your problem-solving process and your systems of empowerment relate to your customer base?
2. How would you describe the relationship representatives of your company have with your customers? Why?