Question: please help me5 SUBMIT: Front Desk role play - relocating(walking) a guest Similar to the Front Desk role play check-in assignment, this assignment asks you
please help me5
SUBMIT: Front Desk role play - relocating(walking) a guest Similar to the Front Desk role play check-in assignment, this assignment asks you to video record yourself performing a guest relocation due to overbooking. You will find the steps to relocate a guest in the book resource along with an article that takes you through the process. Your video must record 1. Your body language and communication about the situation 2. that you know the steps of relocation and can take care of the guest 3. you empathizing with the guest 4. you apologizing to the guest for the inconvenience Include the link to the youtube video. Be sure that the link is public and can be viewed by me. The video must clearly show you. Please also submit a self-reflection explaining how well you think you did in this situation. What did you do well and what could you have improved. SUBMIT: Front Desk role play - relocating(walking) a guest Similar to the Front Desk role play check-in assignment, this assignment asks you to video record yourself performing a guest relocation due to overbooking. You will find the steps to relocate a guest in the book resource along with an article that takes you through the process. Your video must record 1. Your body language and communication about the situation 2. that you know the steps of relocation and can take care of the guest 3. you empathizing with the guest 4. you apologizing to the guest for the inconvenience Include the link to the youtube video. Be sure that the link is public and can be viewed by me. The video must clearly show you. Please also submit a self-reflection explaining how well you think you did in this situation. What did you do well and what could you have improved
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